Week 1–2
Install
Mapping the leaks
Missed calls
14
Response
4h+
Pipeline stuck
23
Reviews
0
Connecting your tools · 6 of 8 wired
- Map your current operation
- Integrate phone, CRM, calendar
- Train AI on your business voice
For service businesses already growing
More Leads Are Not Always The Answer.
You Need a System That Works For You.
The leads you already pay for go unanswered, untracked, unconverted. DECO installs the operation that answers, qualifies, follows up, books, and collects, so they actually become customers.
- 0missed calls
- 30+leads / week
- <1sresponse time
The cost of running without a system
Most service businesses are leaking leads, not missing them.
More ad spend won't fix this. The leads you already pay for fall through five operational gaps. DECO closes them.
Operations · Last 7 days5 ALERTS
Missed calls
14
no follow-up
Avg response
4h 12m
target: 5min
Stuck in pipeline
23
> 5 days
Quotes sent
2 / 18
11% conversion
Reviews requested last 30d
0
of 47 completed jobs
Your first 30 days with DECO
A business that feels lighter, smarter, ready to grow.
0 missed calls
Auto-text within 60 seconds, even after hours.
100% follow-up coverage
5+ touch sequences, never dropped, never forgotten.
100% review requests
Every closed job triggers a review ask within 24h.
30+ leads booked / week
Verified outcomes from active DECO clients.
Numbers don't lie
80% of leads are lost in the first 5 minutes.
Respond instantly, beat your competition. Here's the gap, in numbers.
Metric
Without DECO
With DECO
Revenue impact
Estimate
Missed calls every month
Without62%
With DECO0%
ImpactVery High
Estimate+$12k–$28k/mo
Missed chat conversations
Without78%
With DECO0%
ImpactHigh
Estimate+$8k–$18k/mo
Team availability
Without8 hrs/day
With DECO24×7
ImpactHigh
Estimate+$6k–$14k/mo
Response time
Without~34 min
With DECO<1 sec
ImpactMedium-High
Estimate+$4k–$10k/mo
Review response rate
Without23%
With DECO100%
ImpactMedium
Estimate+$2k–$6k/mo
Lead conversion rate
Without23%
With DECO48%
ImpactVery High
Estimate+$15k–$40k/mo
Revenue estimates are illustrative ranges based on typical service-business benchmarks at $300K–$3M annual revenue. Your numbers will vary by ticket size, market, and traffic volume.
How it works
Three phases. Operational from Day 1.
Week 3+
Operate
Day 1, 7:42pm. System live.
📞 Missed call from +1 (303) ···
7:42pm
Hi! Sorry we missed you. What can we help with tonight?
7:42pm · auto
water heater leaking, need someone tomorrow
Got it. Thursday 9am works, confirm?
- Calls answered, leads qualified
- Follow-ups + bookings on autopilot
- Pipeline + reviews running daily
Month 2+
Optimize
Tuning + expansion
Booked rate
+34%
Show rate
+18%
↑ Recommendation
Add SMS reminder 24h before booking · est. +8% show-rate
↑ Recommendation
Expand to commercial leads · 12 inbound/month going unworked
- Tune flows on real-call data
- Expand into new channels
- Reactivate stale pipeline
The operational architecture
The Five Pillars of Sustainable Business Growth.
Foundation upward — once positioned, you become visible; once visible, you convert; once converting, you deliver; once delivering, you compound.
Positioning
Why you exist and why people choose you. The foundation everything else rests on.
Visibility
How the right people find you across the channels they're already searching.
Conversion
How interest becomes commitment, without you playing scheduler or follow-up clerk.
Delivery
How trust is fulfilled — every job tracked, every estimate followed, every customer served.
Continuity
How growth becomes repeatable — reviews compound, referrals compound, the operation runs on its own.
Each pillar rests on the one below it. Skip a layer and the whole stack wobbles.
In their own words
Service operators who stopped leaking leads.
In just a few months, DECO helped us jump from 20 leads a week to 30+, boosted our conversions, and made our entire customer communication more efficient. After years of plateauing, we finally feel like we are growing again.
Our goal was to stop missing calls, and we did. Since switching to DECO, we've had zero missed calls, a record sales month, and ~20 qualified leads per week (up from 6 to 8). DECO even auto-booked 34 estimates without us lifting a finger.
I've been working with DECO for almost a year now. Since partnering with them, I haven't missed a single lead. The system is efficient and reliable. I highly recommend DECO to anyone looking to grow their business.
Trusted by service operators
5 ecosystems · 60+ verticals
Different rhythms, same operational gaps.
Home Services & Property
Health & Wellness
Professional Services
Hospitality
Specialized Services
How DECO is different
Software is a tool. DECO is the operation that runs it.
The tools below are good. None of them install themselves, answer your phone, or qualify your leads. DECO is the layer that operates them.
The operations layer: DECO integrates with the tools below.
- HubSpot
- GoHighLevel
- Jobber
- ServiceTitan
- Podium
IntegrateReplaceBuild
DECO meets you where you are. We integrate with what works, replace what doesn't, or build what's missing. We run the operation either way.
Common questions