DECO: Smart Business Operations

Proof

The leak, and what changed after we plugged it.

Real results from real installs, anonymized to industry and niche. Every number below is drawn from the actual operation, not a projection. What was leaking, what DECO installed, and what moved.

Grout and tile restoration · Residential and commercial restoration

3 → 45reviews (prior year vs. 18 months on DECO)
100%of the new reviews were 5 stars

What was leaking

Reviews only happened when someone remembered to ask. In the year before DECO, the company earned three. Its reputation, the thing that wins the next job, was not compounding.

What DECO installed

A post-job review flow with a quality gate: after every completed job, the system asks for the review automatically, routes happy customers to leave one publicly, and flags the unhappy ones for a private save before they post.

Reviews compound when the ask is systematic, not remembered. The same crew, the same jobs, a different reputation curve.

General contracting · Residential remodels and repairs, roughly $1.6M revenue, $10K to $15K tickets

96%of 1,683 inbound calls answered (avg ~70s)
6 → 16leads per week
34estimates booked live by the AI, hands-off

What was leaking

Missed calls were quietly costing jobs and hurting the company's paid-ad reputation. Leads came in, but the phone did not always get answered, and follow-up on estimates was inconsistent.

What DECO installed

An AI voice front office that answers inbound calls in seconds and books live, running around the clock, plus automated follow-up sequences on every new lead and open estimate.

The front office should answer every call from day one. No missed call, no lost job, no ad spend paying for a ring that goes nowhere.

Residential cleaning · Recurring home cleaning

20 → 30+leads per week
Higherconversion and tighter customer communication

What was leaking

Growth had plateaued. Leads were flat, and customer communication was inconsistent enough that opportunities slipped between the cracks.

What DECO installed

Installed lead handling and a follow-up and communication operation: every inquiry captured, answered, and worked, with the routine chase handled for the owner.

Capturing and working the demand you already have is often what restarts growth, before spending a dollar on more leads.

Residential flooring · Flooring installation and refinishing, Denver metro

$208Kwon across 48 jobs, about $4,335 average
309real leads captured and worked in the pipeline
37 → 50Google reviews, outpacing every tracked local competitor

What was leaking

Ads and search were sending traffic, but opportunities leaked between the click and the booked estimate. Follow-up on estimate requests was inconsistent, reviews came in only when someone remembered to ask, and there was no single view of the pipeline.

What DECO installed

Speed-to-lead qualification on every new inquiry, a multi-touch follow-up sequence on open estimates, automated review requests after every completed job, and one pipeline the owner could actually see, alongside local SEO and Google Business Profile work.

When capture, follow-up, and reviews run as one operation, revenue and local reputation move together, not one at the expense of the other.

Your numbers

Want to see where your operation is leaking?

The Discovery Call is a 30-minute audit. We map your operation, show you where opportunities are falling through, and project what plugging each leak would move for a business like yours. Or start with the 2-minute leak check.

Book a free growth audit.

We'll show you exactly where you're losing money, and what DECO would install to stop it. 30 minutes, no pitch.

The call is free. You keep the findings either way. No contract required to book.